SaaS Escrow

Learn more about SaaS Escrow for Cloud-Hosted Software

SaaS Escrow services ensure that hosted-software remains operational and accessible, even when unexpected challenges arise.


None of our content and explanations are Ai generated, or taken from other websites, but are all individually written by one of senior, SaaS Escrow Specialists who have a combined experience of over 150 years in SaaS Escrow Solutions.

FAQ's


  • What is SaaS Escrow?

    SaaS Escrow, also known as Cloud Escrow, is a tool that ensures the accessibility and continuity of cloud-hosted software. SaaS applications are commonly hosted on major platforms such as AWS, Microsoft Azure, and Google Cloud.

    While traditional Software Escrow focuses on protecting source code, SaaS Escrow also protects the data, documentation, and other assets needed for a hosted application to successfully operate.


    If a supplier/IP owner experiences failure or disruption, a SaaS Escrow agreement provides them with access to the materials required to get a SaaS system back up and running. For software applications that organisations are reliant on, SaaS Escrow offers confidence through software continuity assurances.

  • What SaaS Applications Can Be Protected?

    Any software application that is cloud-hosted can benefit from a SaaS Escrow agreement. This includes:


    • Applications hosted on cloud-computing platforms such as AWS, Microsoft Azure, and Google Cloud.
    • Industry-specific software systems that serve sectors such as legal, logistics, and healthcare.
    • AI platforms that integrate agentic AI, machine learning models, and algorithmic data processing.

  • Does SaaS Escrow help with meeting regulatory requirements?

    SaaS Escrow supports regulatory compliance by providing tested and audited evidence of risk management controls being in place. 


    For regulations that place emphasis on exit strategies, the SaaS Escrow model provides a tangible plan of action for when a SaaS supplier faces bankruptcy, discontinues support, or breaches the terms of an agreement.


    SaaS Escrow can support compliance with regulations such as DORA, NIS2, PRA and many more.

  • What is the difference between Traditional Software Escrow & SaaS Escrow?

    Traditional Software Escrow, also known as On-Premise Software Escrow, safeguards software that is installed within an organisation’s physical infrastructure. On the other hand, SaaS Escrow protects software that is hosted on the cloud (SaaS). 


    In the cloud-first world of today, SaaS Escrow has become increasingly useful to organisations of all sizes and statures.

I thought Software Escrow wasn’t relevant for SaaS models?


Software Escrow is definitely relevant for SaaS applications.

 


While the SaaS model does remove certain management responsibilities, it does not manage the risks attached to supplier dependency. A SaaS Agreement may be called upon when:

A SaaS provider faces administration or insolvency

A SaaS provider fails to provide support for a SaaS application

Platform availability is impacted by a disruption event, such as a cyber-attack

Service delivery is impacted by a merger or acquisition

Contractual or regulatory requirements demand software continuity measures

Still have questions?


Please contact us by filling in the form or by contacting any of our SaaS Escrow Specialist below. We genuinely would love to try and help you.

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Contact Us

Contact one of our SaaS Escrow Specialists...

A photo of Darragh Lavin on the SaaS Escrow page of SES Secure website who is a SaaS Escrow Specialist

Darragh Lavin

SaaS Escrow Specialist
A photo of Zayn Afsar on the SaaS Escrow page of SES Secure website who is a SaaS Escrow Specialist

Zayn Afsar

SaaS Escrow Specialist
A photo of Mark Ryan on the SaaS Escrow page of SES Secure website who is a SaaS Escrow Specialist

Mark Ryan

SaaS Escrow Specialist
A photo of Adam Bowland on the SaaS Escrow page of SES Secure website who is a SaaS Escrow Specialist

Adam Boland

SaaS Escrow Specialist

Are You a Software Developer?

At SES Secure we fully understand your specific needs and have the skills, knowledge and experience to really help you. We not only provide Software, Source Code and SaaS Escrow Agreements that give your clients the peace of mind they need but also ensure our agreements robustly protect your intellectual property (IP) while minimising operational and legal liability, and are fair to both parties.


We can offer advice, based on our wealth of experience, no matter whether you are new to software escrow, have difficult, urgent or complex requirements or are just wanting to ensure your existing software escrow agreements offer you the best protection for you and your business.


We provide all the standard things you would expect from any SaaS Escrow Company, including:


  • automated deposits
  • clear release clauses
  • insolvency guardrails
  • clear and verified software validation
  • dispute resolution clauses


but also provide a level and depth of knowledge and experience that you will not find from alternative software escrow providers.


Please take advantage of this and contact one of our experienced SaaS Escrow Specialists above - they all have years of experience in SaaS Escrow but also understand you, are your needs.

About SES Secure

SES Secure are the leading Software & SaaS Escrow Provider in the UK. Don't just take our word for it, theses are the reasons why we feel you should trust us with your Software Escrow and Cloud Escrow requirements:


  • We are the only Software & SaaS Escrow Provider to have an "Exceptional" rating on Feefo


  • We are ISO 9001 & ISO 27001 Certified, ico Registered and Cyber Essentials Certified


  • We have been trading for over 25 years and our Software Escrow Specialist have a combined experience of over 150 years


  • We have a 96% client retention rate and 98% customer satisfaction rate


  • Our priority is, and will always, be to get the best software protection solution for you.


Trusted by:

Top UK and International companies including Enable, Active Nation, What 3 Words and Big Bus Tours trust SES Secure as the best UK and Worldwide provider of Software Escrow solutions.

Black and Green Enable Logo on the SaaS Escrow page of the SES Secure website
Black and Yellow Active Nation Logo on the SaaS Escrow page of the SES Secure website
Black and Red What 3 Words Logo on the SaaS Escrow page of the SES Secure website
Red Active Big Bus Tours Logo on the SaaS Escrow page of the SES Secure website

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